Our Pre-Claim Program

Rest assured: we can handle your insurance through our Pre-Claim program, utilizing the following steps:

1. Conduct on-site assessment BEFORE a claim is filed
Service Solutions Restoration will send out our team of expert technicians to conduct a thorough survey of the damage to your property before contacting insurance.

2. Provide a comprehensive evaluation
After assessing the damage, we will create a detailed report and provide expert guidance to help determine if filing a claim is truly in the policyholder’s best interest, ensuring informed decisions every step of the way.

3. Report the claim
We work directly with your insurance company to manage your claim, with detailed steps for mitigating the damage.

4. Collaborate with your agent
We will continue communicating with your insurance company to ensure you receive the appropriate repairs and that your home is fully restored.

Service Solutions Restoration

Get the most out of your insurance from our experts.

After property damage occurs, you may be left with a number of questions: Will my home ever be the same again? How much will repairs cost? How long will restoration take? Does insurance cover this type of property damage?

Service Solutions Restoration works with all major insurance carriers. We have decades of experience with insurance claims related to water damage, mold damage, flooding, fire damage, smoke damage, landslide and earthquake damage, and more. The SSR team can assist with insurance claims in San Diego County and the surrounding areas. See our list of locations served.

Service Solutions Restoration’s Pre-Claim Program

Rest assured: we can handle your insurance through our Pre-Claim program, utilizing the following steps:

1. Conduct on-site assessment BEFORE a claim is filed
Service Solutions Restoration will send out our team of expert technicians to survey the damage to your property.

3. Report the claim
We work directly with your insurance company to report your claim, with detailed steps for mitigating the damage.

4. Collaborate with your agent
We will continue communicating with your insurance company to ensure you receive the appropriate repairs and that your home is fully restored.

Safeco Insurance | A Liberty Mutual Company

Find the coverage you need today.

Get in touch

Make an insurance claim with SSR.

Step 1

Utilize our Pre-Claim Program!

Our team of insurance-compliant specialists will assess the situation and guide the policyholder on the best course of action for their situation.

Step 2

Submit Your Claim

Next, submit your claim to your insurance carrier, and notify them that a remediation company has been contacted to mitigate the damage.

Step 3

Property Adjustments

A property adjuster will then be assigned to your claim to assess the damage. This will ensure that you reach a fair settlement with your carrier.

Step 4

Let Us Handle It

Once your claim is filed, we will manage the rest! SSR will work directly with your carrier, making the process seamless and transparent.

Our Process ...

We know that dealing with property damage can be frustrating enough without having to cope with difficult insurance procedures. We go above and beyond to make the claim process easier.

We are available 24/7 to assist with damages from the following: fire, water, flooding, mold, smoke, earthquakes, landslides, and more.

Receive the quality support you deserve. Contact us today!

Pre-Claim Program

We’ll send our team out before a claim is filed to help you figure out if it will be covered. We recommend that you also speak with your agent to discuss the specifics of your coverage and contact a remediation company before filing your claim.

Submitting Your Claim

Once our team has assessed the damage, you have spoken with your agent, and we have advised you it would be in your best interest to file a claim, we contact your carrier to submit the claim.

Property Adjuster Visits

Before the cleanup and restoration process begins, your insurance provider will send a property adjuster to document the damage. Ideally, this happens as quickly as possible so that damage does not continue to spread or accumulate.

Reviewing your claim

Review the terms of your insurance policy with your agent. After the assessment occurs, the property adjuster will alert you to the extent of damage your insurance policy covers. It is important to be familiar with your insurance policy so that you know the coverage you are entitled to receive.

Leave it to us

Once your claim is filed, SSR will advocate on your behalf, working directly with your insurance carrier to ensure you receive fair compensation for the necessary repairs. Our goal is to accurately address every aspect of your loss and provide a seamless and transparent claim process.

Disasters

We handle large losses while keeping work and living spaces fully functional.

Water Damage

We provide efficient extraction, drying, and restoration after water damage.

Fire Damage

Salvage your property and peace of mind with full-service odor, smoke, and soot removal.

Mold

Mold can develop within 48 hours. Restore your healthy environment today!

Service Solutions Restoration provides emergency services 24/7!